Case record
An event log, transaction path and documented outcome for each completed investigation.
We only contact you from @crtrace.com and @crtrace.support — never share your password and never send a payment to anyone else.
REF 01About CRTrace
Investigators first. A case file for every client.
CRTrace is a blockchain intelligence firm. We follow digital assets across blockchains, mixers and exchanges, build the evidence needed to act on them, and guide owners through a supervised process to recover access to their account.
REF 02Methodology
Four commitments shape every case we take on.
- 1
Evidence before promises
We open a case only when the on-chain trail supports a realistic route, and we say so plainly when it does not.
- 2
One accountable specialist
Every client works with a named case handler who reviews their documents, guides each step and answers directly.
- 3
Supervised wallets
Returned assets sit in a managed wallet that only activates once verification is complete, so nothing moves unchecked.
- 4
Documented for authorities
Case files are prepared to a standard lawyers, exchanges and law enforcement can act on.
The people behind a case
Specialists with distinct responsibilities.
Case specialists
One named specialist owns the client relationship and keeps each next step clear.
Blockchain analysts
Analysts follow transaction paths, group connected addresses and identify receiving custodians.
Compliance review
Evidence is organised for the exchange, solicitor or authority responsible for the next action.
Client support
Support helps clients use their account, submit documents and confirm official contact safely.
Evidence of practice
What can be checked.
We do not publish a logo wall or name confidential counterparties. Our footprint is demonstrated through case records, attributable work and privately verifiable references.
Professional references
Supporting references can be reviewed during case verification where confidentiality permits.
Cross-border coordination
Case work is prepared for the relevant custodian, counsel and jurisdiction—not presented as a generic report.
See how we work a case, stage by stage.
The process